Privacy Policy
Last updated: 10 November 2026
This policy explains what personal data Montez Productions processes when you use the Translator Discord bot, buy a pack or visit this website, and what your rights are.
1. Data controller
Mantas Trumpickas, trading as Montez Productions (individual activity certificate No. 1553049), Lithuania. Contact: support@montezproductions.lt.
2. What we process and why
| Data | Why | Legal basis (GDPR) |
|---|---|---|
| Text of a message you ask to translate | To produce the translation | Performance of the service you request (Art. 6(1)(b)) |
| Discord user ID, saved language, Discord interface language | To translate into the right language and show messages in your language | Performance of the service (Art. 6(1)(b)) |
| Server and channel IDs and their translate-button settings | To follow the server admin’s settings | Legitimate interest in running the bot (Art. 6(1)(f)) |
| Character usage per user and per server, pack balances and expiry dates | To apply the free allowance and paid packs | Performance of contract (Art. 6(1)(b)) |
| Usage statistics: time, user/server/channel ID, target language, character count, success or error code. No message text. | To keep the bot reliable and plan capacity | Legitimate interest (Art. 6(1)(f)) |
| Purchase records: Discord ID, pack, amount, date, Stripe payment ID, email and country given at checkout | To deliver packs, handle refunds and keep accounting records | Contract and legal obligation (Art. 6(1)(b), (c)) |
| Emails you send us | To answer you | Legitimate interest (Art. 6(1)(f)) |
We do not use your data for advertising and we do not sell it.
3. Message text
The bot only reads the text of a message when someone asks for it to be translated. It does not keep a history of your messages. To make repeated translations faster, the original text and its translation are kept in a temporary cache on our server for up to 7 days and then deleted. Message text is never included in logs or usage statistics.
4. Who processes data for us
- Discord: the platform the bot runs on.
- Translation engines: translations are produced mainly by a translation model running on our own server. If it is unavailable, the text is sent to Google Cloud Translation or DeepL as a backup.
- Supabase: database for settings, usage and pack balances.
- Stripe: payment processing. Stripe handles your card details under its own privacy policy. We never see your full card number.
- Cloudflare: hosting and security for this website and email forwarding.
Some of these providers may process data outside the European Economic Area. In that case they use safeguards approved under the GDPR, such as Standard Contractual Clauses or the EU–US Data Privacy Framework.
5. How long we keep data
- Translation cache: up to 7 days.
- Language and server settings: until you change them, the bot is removed from the server, or you ask us to delete them.
- Usage and pack data: for as long as needed to provide the service, and usage statistics for up to 24 months.
- Purchase records: as long as Lithuanian tax and accounting law requires (generally up to 10 years).
6. Your rights
You can ask to access, correct or delete your data, to restrict or object to its use, and to get a copy of it. Email support@montezproductions.lt and include your Discord user ID. We reply within one month. Some purchase records must be kept by law even if you ask us to delete them.
You can also complain to the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt) or the data protection authority in your country.
7. This website
This website does not use cookies for tracking or advertising. Cloudflare may process your IP address and technical request data to deliver the site and protect it from attacks.
8. Children
The Service is not aimed at children under the minimum age required by Discord in their country.
9. Changes
We may update this policy. The current version is always on this page, with the date it was last updated.